Privacy Policy

 

MyoRa Jewelry Privacy Policy

Last updated: 2025-12-02

This Privacy Policy describes how MyoRa Jewelry collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our site or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, website visitor, or another individual whose information we collect.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on the Site, the "Last Updated" date will be updated, and any other required notifications will be made in accordance with applicable law.

How We Collect and Use Your Personal Information

To provide our Services, we may collect personal information about you from various sources over the past 12 months. The type of information and how we use it depends on how you interact with us.

We may use your personal information to:

  • Communicate with you regarding orders, updates, or customer support

  • Provide, maintain, and improve our Services

  • Comply with legal obligations

  • Enforce our Terms of Service

  • Protect our rights, our users, and others

Information We Collect

1. Information You Provide Directly

  • Contact details: name, address, phone number, email

  • Order details: billing/shipping address, payment info, email, phone

  • Account info: username, password, security questions

  • Shopping activity: items viewed, carted, purchased, saved for later, reviews, referrals, gift cards

  • Customer support: messages sent to us through the Services

Providing certain information may be optional, but not providing it could limit your ability to use some features.

2. Usage Information

We may automatically collect certain usage data using cookies, pixels, and similar technologies, including:

  • Device type, browser info, IP address

  • Interaction with our Site and Services

3. Information From Third Parties

We may obtain information from:

  • Vendors or service providers such as Shopify

  • Payment processors for order fulfillment

  • Analytics or advertising partners

All third-party data is handled according to this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services

We use your information to process orders, arrange shipping, handle returns/exchanges, maintain accounts, and improve your shopping experience.

Marketing and Advertising

We may use your info for promotional emails, text messages, postal mail, and targeted advertising. If you are in the EEA, the legal basis is our legitimate interest in marketing and selling our products.

Security and Fraud Prevention

Your information helps us detect fraudulent activity, protect your account, and ensure our Services are secure.

Communications & Service Improvement

We use your data to respond to inquiries, provide customer support, and improve our Services.

Cookies

We use cookies to remember preferences, run analytics, and optimize our Services. You can manage cookies via your browser, though some features may be affected if cookies are disabled.

Learn more about Shopify’s cookies here: https://www.shopify.com/legal/cookies

Sharing Your Information

We may share your information with:

  • Service providers assisting with IT, payment processing, shipping, analytics, or support

  • Business and marketing partners, including Shopify, for personalized advertising

  • Affiliates or within our corporate group

  • In connection with business transactions such as mergers, acquisitions, or bankruptcy

  • When you provide consent (e.g., shipping products to third parties, social media integrations)

We do not sell or share sensitive personal information without your consent.

Third-Party Websites & Links

Our Site may contain links to third-party sites. We are not responsible for their privacy practices or content.

Children's Privacy

Our Services are not intended for children under 16, and we do not knowingly collect personal information from children. If you are a parent/guardian, you may request deletion of your child’s information by contacting us.

Security & Retention

While we implement security measures, no method is completely secure. Retention periods vary depending on the purpose of collection (e.g., account maintenance, legal compliance, dispute resolution).

Your Rights

Depending on your location, you may have the right to:

  • Access, correct, delete, or restrict processing of your personal information

  • Receive your information in a portable format

  • Withdraw consent for data processing

  • Appeal or lodge a complaint with your local data protection authority

Promotional communications may be opted out at any time via email unsubscribe options.

To exercise your rights, contact support@myorajewelry.com.

International Users

Your information may be stored or processed outside your country. Transfers outside Europe use recognized mechanisms like Standard Contractual Clauses.

Contact Us

For questions or complaints about privacy, contact support@myorajewelry.com

MyoRa Jewelry is the data controller for your personal information unless otherwise stated.