Shipping Policy

MyoRa Jewelry — Shipping Policy

U.S. Orders

At MyoRa Jewelry, we’re proud to offer complimentary carbon-neutral shipping on all U.S. orders to help reduce environmental impact.

Shipping Rates

  • All U.S. Orders: Free standard shipping

  • Orders over $125: Free USPS Priority Mail

  • USPS Priority Mail: $10 (estimated 2–7 business days)

  • USPS Priority Mail Express: $35 (estimated 2–5 business days)

  • UPS: Rates and delivery times vary by location

Free USPS Priority Mail for orders over $125 will be automatically applied at checkout.

Important:
Delivery timeframes are estimates and are not guaranteed by carriers. Shipping delays may occur, especially during holidays or peak seasons.

Orders totaling over $400 will require signature confirmation upon delivery.

International Orders

Free Shipping Thresholds

  • Canada: Free shipping on orders over $125 USD

  • All other countries: Free shipping on orders over $250 USD

Free international shipping will be automatically applied at checkout once the minimum is met.

If your order does not meet the free-shipping threshold, shipping rates will vary depending on destination.

International Shipping Details

We ship via USPS First Class International, with an estimated transit time of:

  • 7–21 business days

Delivery times vary by country and may increase due to customs processing. Once the package enters your country, the local postal service will handle final delivery (e.g., Royal Mail in the UK).

Customs & Duties

We offer an optional shipping method labeled “Duties and Taxes Included”, allowing you to prepay all fees.

If you choose any other method:

  • Your order may incur duties/taxes upon arrival.

  • Most packages pass without fees, but this can vary by country.

  • MyoRa Jewelry is not responsible for any customs charges, import taxes, or delays.

Additional Information

Production Time

Orders typically ship within 1–3 business days.
If you need your jewelry by a specific date, please contact us before placing your order to confirm availability.

Order Changes & Cancellations

Requests for order changes or cancellations must be made within 24 hours of placing the order.
After 24 hours, your item may already be in production, and changes may not be possible.

Lost Packages

If an order is marked as “Delivered” but you did not receive it:

  • It is the customer’s responsibility to contact USPS directly to locate the package.

Once a package leaves our studio, MyoRa Jewelry is not responsible for:

  • Lost or stolen packages

  • Delivery errors

  • Carrier delays

We will do our best to assist, but we cannot replace or refund packages lost by the carrier.